Appointments

Contact the surgery on 01748 876090. Our phone lines are very busy in the mornings so if you don’t require a same day appointment please call in the afternoon. We offer appointments which can be booked up to a month ahead as well as appointments for patients who need to be seen on the day.

We offer appointments on the day for patients who need to be seen. If you require an appointment on the same day you can decide whether that be in person or over the telephone. However, reception do have a list of conditions that are mandatory face to face and they will advise you of this. When you contact us to book an appointment reception will ask you questions in relation to your condition, this helps us to care navigate when needed.

We also have the usual range of face-to-face appointments where patients can come down to the surgery and see the doctor or nurse and we also offer telephone appointments (a lot of conditions can be dealt with on the phone which we hope is convenient for patients).

More routine primary care appointments have been made available to people living in our region. Patients registered at GP practices in Hambleton and Richmondshire can pre-book a routine primary care appointment between 6:30pm and 8pm weekdays and between 8:30am and noon on Saturdays and Sundays. This is not a walk-in service - please speak to a receptionist to book your appointment.

We prefer to see patients in the surgery whenever possible, as we then have all the facilities available. However, where a patient cannot attend the surgery for medical reasons we will see them at home. If you feel you need a home visit please let us know as soon as possible and a GP/ANP will call you back to assess the situation.

Remember: your doctor can usually see several patients at the surgery in the time that it takes to make a single house call.

If you need to cancel an appointment, please let us known as soon as possible by calling us on 01748 876090. You can also cancel any appointment online via your online account or by filling in an online consultation.

Please be on time for your appointment by arriving a few minutes beforehand. If you are more than five minutes late for your appointment, you may not be seen.

All telephone calls to and from the medical practice are recorded for quality and staff training purposes.