The NHS Friends and Family Test (FFT) allows patients to provide feedback on their experiences which is vital in transforming NHS services and supporting patient choice.

Harewood Medical Practice FFT asks patients after every contact to say how likely they are to recommend the surgery to friends and family and the reasons for giving us that rating.

You can do it in one of several ways:

• reply to an sms text we may send you
• complete the Friends and Family Test form, available to download here and send it to the surgery
• go to your online account or lastly
• go to the website www.makeusbetter.net/fft/harewoodMP

Thank you in advance for your feedback.