Practice Information

Disabled Access

We have easy access for disabled patients in that all our services are on the ground floor and there is step-free access to the building. In the main, we have reasonably wide doors and a suitably adapted toilet. We have some disabled car parking spaces at the front of the building close to the entrance.

Parking

We have a limited number of car parking spaces available at the front of the building and some disabled parking spaces.

There is a large public car park on Shute Road and access can be obtained to the practice via the walkway from the car park onto Richmond Road. Parking is also available at the Princes Gate shopping centre opposite the medical practice.

Please be considerate of others when parking and do not block the entrance or exit.

The building is used by many different health care staff, so in addition to the GP staff there are also health visitors, midwives, dental staff, speech therapists, as well as other health professionals who come here for sessions. We have therefore reserved the car park to the rear of the building for staff as they often need to have access to the building and go out to visit patients.

The surgery, like most NHS organisations, has a zero tolerance policy toward violence and abuse. Any patient who behaves inappropriately will immediately be removed from the practice’s patient list and the police will be informed.

If you have complaints or concerns about the surgery or the service you have received please contact Caroline Harker, the practice manager, who will deal with them promptly. Scorton Medical Centre, like most NHS organisations, has an in-house complaints procedure in line with national guidance. A copy of this is available on request.

Resolving concerns and complaints locally remains our aim. However, if you remain dissatisfied you have the right to ask the Healthcare Commission to review your case. You can contact them on 020 7448 9200 or write to them at Healthcare Commission Complaints Team, Peter House, Oxford Street, Manchester, M1 5AN or visit their website.

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

The average pay for GPs working in Harewood Medical Practice in the last financial year was £49,421 before tax and National Insurance. This is for 0 full time GPs, 6 part time GPs and 2 locum GPs who worked in the practice for more than 6 months.